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home > Korean > K-POP(WOMAN) > fromis_9 > fromis_9 - FUN FACTORY [Kihno - Fun Ver.]
fromis_9 - FUN FACTORY [Kihno - Fun Ver.]

fromis_9 - FUN FACTORY [Kihno - Fun Ver.]

Retail Price
$ 19.83
Discount Price
$ 15.82
Membership Price
Extra 20%OFF!!
Brand
스톤뮤직엔터테인먼트
Product Code
8809658312969
Release Date
2019-06-04
Shipping Type
International Shipping
Shipping Method
Choose between EMS/DHL/FedEx and Small Packets
Shipping Cost
EMS/DHL/FedEx Cost (Default)
Media
Kihno Smart Music Album
Maximum Qty
1 ea
Qty :

Total Purchase Amount:

$0

This product has been sold out.
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DETAIL INFO

detail prdoduct - 상품상세설명






  • 상품명 및 모델명 : [키노세트] 프로미스나인(FROMIS_9) - [FUN FACTORY] FUN + FACTORY VER. / CMDE11425
  • 법적 필수 인증 및 허가 사항 고지 : 해당사항 없음
  • 제조국 및 원산지 : 대한민국
  • 제조 또는 수입자 : 지니뮤직, 스톤뮤직엔터테인먼트
  • A/S 책임자 및 소비자 상담 고객센터 연락처 : 어주연 / 02-381-3758
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    일부 상품(예약/이벤트응모 등)은 취소/교환/반품이 불가합니다.
    일반 상품은 주문 완료 후 15일 기준 이내로 배송됩니다.
    예약 상품의 경우 예약 판매 기간 종료 후, 이벤트 종료 후, 순차적으로 일괄 배송되며 배송 시점은 상품마다 상이할 수 있습니다.
    제품은 수령한 날로부터 7일 이내에 택배 개봉 시의 영상이 있는 경우 누락/교환/반품 접수가 가능합니다.
    단, 다음 사항에 해당되는 경우 반품/교환이 불가합니다.
    - 제품 누락등을 확인할 수 없는 경우 (누락확인시 개봉 영상 필수)
    누락이 확인이 되지 않는다는 이유로 악용하는 사례가 발생하여 부득이하게 영상을 첨부 받고 있습니다. 양해 부탁드립니다.
    - 반품/교환 가능 기간이 경과된 경우
    - 복제가 가능한 상품 등의 포장을 훼손한 경우
    - 구매자 사유로 상품 등이 훼손된 경우
    단순변심으로 인한 반품/교환시에는 구매자가 배송비를 지불합니다.
    오배송/불량으로 인한 반품/교환시에는 사운드웨이브에서 배송비를 부담합니다.
    반품/교환 접수 없이 반송할 경우, 상품 확인이 어려워 처리가 불가할 수 있습니다.
    해외에서 국내로 상품을 배송하는 해외구매대행서비스의 경우 전자상거래 등에서의 소비자보호에 관한 법률 제 17조 2항 5호 및 동법시행령 제 21조에 의하여 반품 및 교환이 제한될 수 있습니다.
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    CUSTOMER CENTER
    사무실 02-381-3758
    MON - FRI 10:00 AM - 05:00 PM
    LUNCH 12:00 PM - 01:00 PM
    CLOSED SAT, SUN AND HOLIDAYS
    교환 및 반품 주소

    고객센터 문의 후 발송

    경기도 고양시 덕양구 삼송로 193번길 1-6 2층

    연락처 : 02-381-3758

    교환/반품 주소 : 경기도 고양시 덕양구 삼송로 193번길 1-6, 2층

    주식회사 사운드웨이브 | 대표 : 어주연

    개인정보 보호 책임자 : 어주연

    주소 : 경기도 고양시 덕양구 삼송로193번길 1-6 2층

    통신판매업신고번호 : 2018-고양덕양구-1367호

    사업자 등록번호 : 121-86-36395

    대표전화 : 02-381-3758 | 팩스 : 02-381-3788

    Copyright © 사운드웨이브 All rights reserved.

    About Poster & Poster Tube

    - We can present the poster with your product marked 'poster' behind the product's name.
    - If you don't need the poster, you can write it in order message.
    - If you choose the EMS(DHL) delivery method, we are shipping poster rolled with poster tube automatically.
    - But if you choose the Small Packets delivery method, the poster will be folded.
    - Poster Tube is NOT applicable for Small Packets shipping because of its size.

    REVIEW

    Payment

    [PayPal] : Virtual Online Account, Credit/Debit Cards supported by PayPal
    1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
    2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted

    Shipping

    Shipping Method : there is 2 methods - EMS(or DHL) and Small Packets.

    Shipping Area : Worldwide

    Shipping costs are automatically calculated based on shipping area, shipping method, and weight of the items.

    Delivery Time :
    Small Packets Delivery Time via K-Packet service (Update: Oct 10, 2017)
    Area Average Delivery Time
    Asia 6 ~ 10 business days
    Oceania 7 ~ 12 business days
    North America 9 ~ 14 business days
    Europe 7 ~ 14 business days
    Middle East 9 ~ 15 business days
    South America 10 ~ 20 business days
    Africa 15 ~ 25 business days
    EMS(or DHL) Delivery Time
    Area Average Delivery Time
    All Countries 3 ~ 5 business days

    ● In the tables, the delivery time of EMS(or DHL) and Small Packets is based on the arrival of major cities in the destination country.

    ● The actual delivery time can be lengthened or shortened according to the customs clearance and shipping schedule of the destination country.

    ● Small Packets is updated with faster K-Pactet Delivery. There is NO change in shipping cost.


    Small Packets via "K-Packet Service": there are a weight limit (Below 2kg).
    Poster Tube is not applicable for Small Packets shipping.
    (If the order has include a poster tube, we will ship the order without the poster tube. The amount paid for the poster tube will be stored for the next purchase use.)
    In case of the product ordered includes a poster, we will fold the poster.

    EMS(or DHL) and Small Packets shipping have a tracking number during delivery.
    If you choose EMS(or DHL), MusicKorea will take several consideration and has the the right to choose the shipping company (EMS or DHL).
    (Note: Customers are not able to choose the shipping company)
    Poster Tube is added automatically when you order the item putted the poster.

    - Important : Your order is shipped once your payment has been cleared.

    Please contact our website Community(1:1 Inquiry) if you would like to request an exchange or cancel on your order.
    └ Once your order is shipped, we hope your understanding that you can't cancel or change your order.

    Packing

    Packing Image


    Customs and Duties : The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
    Please be advised that these charges are levied by the destination country and we do not have control over them.
    In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
    Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

    Placing orders in Korea via oversea websites
    For foreigner members living in Korea, Please use the korean website "www.musickorea.asia".
    The korean address is only available on korean website.

    Thank you.

    Returns & Exchanges

    Requirements
    Please take into consideration that we only accept qualifying returns but not exchanges.
    Refunds are issued once the returned products clear our inspection.

    An item is eligible for cancellation if :

    - you posted a Return request within 24 hours of payment and your order is still under “Pending” status
    (if your order is under “Queued for Shipment” status, please contact our customer service center) OR
    - the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay OR
    - the ordered item is out of stock.


    We accept return(s) if :

    - you receive a product different from your order OR
    - you receive a defective product.


    [ Return Instructions ]
    ① Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
    ② A customer service representative will be in contact to assist you by email or phone.
    ③ Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

    Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
    Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
    Please include all contents of the original package and free gifts (if applicable) in your return packaging.
    Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum.
    The shipping fee will be refunded once the returned item has arrived.


    We do not accept return(s) if :

    - you are returning the items just because you changed your mind (on size, color, etc.)
    - you are returning shoes, bags, or any other accessories
    - the products are damaged due to your mishandling
    - your return request is not approved by our staff


    The following items are not considered defective :
    * Items that are originally manufactured without tags or labels
    * Items with creases that may have been made while shipping
    * Items with unsatisfactory/incomplete finish due to mass production


    If there is a missing item from your order :

    - Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
    - Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
    - Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.